Frequently Asked Questions
Everything you need to know about our luxury fashion collections.
What is the standard shipping time for orders?
We offer standard shipping within 3-5 business days and express shipping options that arrive within 1-2 business days.
How do I return an item that doesn't fit?
You can return any unworn item with original tags within 30 days of purchase using our online return portal for a full refund or exchange.
Are your materials sustainably sourced?
Yes, Andersen Hitches is committed to ethical fashion; 90% of our fabrics are organic, recycled, or sourced from certified sustainable suppliers.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination and will be calculated at checkout.